Clean Water Alliance
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Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Join Us in Our Mission to Provide Clean Water to Communities in Uganda. Your support can help us dig sustainable wells that not only supply fresh water but also empower families and enhance community health. Together, we can make a significant impact on the lives of those in need.
Join Us in Making a Difference
Help Us Bring Clean Water to Communities
Your support can transform lives and provide essential resources.
Every contribution, no matter the size, helps us dig wells and provide clean water, ensuring healthier futures for families in Uganda.